Carpet Stain Removal in Singapore

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Certified & accredited byIICRC certifiedCarpet and Rug Institute (CRI) certifiedRestoration Industry Association (RIA) memberIndoor Air Quality Association (IAQA) memberbizSafe certified
Carpet with a large brown stain, before Big Red stain removal
The same carpet spotless after Big Red stain removal
BeforeAfter

Once stains absorb deep into carpet fibres, permanent discolouration sets in. Treated early, and treated correctly, almost any stain can be removed without a trace.

That’s why our specialists developed the Big Red Stain Eraser: a proprietary treatment matched to your carpet’s fibre and dye, so the stain comes out and the colour stays in.

Stained carpet before treatmentThe same carpet after stain removal

How it works

  1. Identify

    Fibre and stain type determine the treatment, so we identify both before anything touches the carpet.

  2. Test

    A colour-fastness spot test in an inconspicuous corner protects your carpet’s dyes.

  3. Treat

    Targeted removal with the proprietary Big Red Stain Eraser, developed by our own specialists.

  4. Verify

    The result is checked with you and backed by the 30-day delight guarantee.

What to expect

  • The stain lifted or reduced as far as the fibre safely allows
  • Your carpet colour and texture kept intact, colour-fastness tested first
  • No residue left behind to re-attract dirt
  • An honest answer up front on what will and will not fully come out

Frequently asked questions

What kinds of stains can you remove?

Our proprietary Big Red Stain Eraser treatment removes even stubborn, deeply absorbed stains, including dye stains, and outperforms typical over-the-counter products.

Can old, set-in stains still be removed?

The honest answer: the sooner a stain is treated, the better the result. Stains left untreated can become permanent discolouration, so treat early where possible. That said, we routinely recover stains other treatments have failed on, and we will assess yours honestly.

Is the treatment safe for my carpet?

Yes. It was developed by our own carpet cleaning specialists and is applied by IICRC-certified technicians who match the treatment to your carpet’s fibre.

Which areas of Singapore do you serve?

We provide carpet stain removal island-wide from our Bedok headquarters, covering every HDB estate, condominium, landed home and commercial premises across Singapore. There is no out-of-the-way surcharge.

Do you treat just the stain or clean the whole carpet?

Both are available. Spot treatment handles a single accident; if the carpet needs an overall refresh we combine stain removal with a full deep clean. See our carpet cleaning service

Do you offer same-day or emergency service?

Yes. We're available 24/7, 365 days a year for urgent cleaning and water-damage restoration anywhere in Singapore.

30-Day Guarantee

Experience the Big Red Difference

We’re so confident in our cleaning services that we offer an unbeatable 30-Day Delight Guarantee. Should any spot not meet your highest standards, simply let us know within 30 days, and we’ll joyfully re-clean it at no extra cost to you. Call Big Red now at 6241 9443.

Big Red technician deep-cleaning the carpet of a hotel lobby